Conditions for returns and refunds
- The delivery time for pre-orders is 4 to 8 weeks following the end date of the current pre-order . No refund can be claimed before receiving your fabrics.
- All pre-order sales or in-stock fabrics are final, non-refundable and non-exchangeable, with the exception of manufacturing defects.
- In the event of manufacturing defects, defects of one centimetre or less will be considered acceptable. Otherwise, you have three options:
- An exchange for the same fabric (if the fabric is available)
- An exchange for a different fabric
- A refund of the item
- For returns, the fabric must not have been washed or cut.
- Colours and appearance of designs may vary depending on fabric composition. The colours you see through your screen may be different since each screen displays its own colours.
- The dimensions of the patterns are approximate.
- You have three days following receipt of your order to check your items and notify us, with a photo, if you find any problems and request a return or refund.
- No plagiarism of our images will be tolerated. Otherwise, legal proceedings will be initiated against the person.